Accessibility Statement
Our commitment to creating an accessible website for everyone
Last updated: January 2025
Our Accessibility Commitment
BridgeWay Care is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to information and functionality for all users.
As an NDIS provider, we understand the importance of accessibility and are dedicated to creating an inclusive digital environment that serves all members of our community, regardless of their abilities or disabilities.
Accessibility Goal: We strive to exceed WCAG 2.1 AA standards and continuously improve our website's accessibility based on user feedback and best practices.
Compliance Standards
Our website meets or exceeds the following accessibility standards
WCAG 2.1 Level AA
✓ Compliant
Web Content Accessibility Guidelines 2.1 at AA level
Disability Discrimination Act 1992
✓ Compliant
Australian federal legislation requiring equal access
Section 508
✓ Compliant
US federal accessibility standards for electronic content
EN 301 549
✓ Compliant
European accessibility standard for ICT products and services
Accessibility Features
How we make our website accessible to everyone
Visual Accessibility
- High contrast color schemes with 4.5:1 minimum contrast ratios
- Dark and light theme options for reduced eye strain
- Scalable text that can be enlarged up to 200% without loss of functionality
- Clear visual focus indicators for keyboard navigation
- Alternative text for all images and graphics
- Consistent and logical visual layout throughout the site
Keyboard Navigation
- Full keyboard accessibility for all interactive elements
- Logical tab order following content flow
- Skip links to main content and navigation areas
- Visible focus indicators on all focusable elements
- No keyboard traps that prevent navigation
- Standard keyboard shortcuts and navigation patterns
Screen Reader Support
- Semantic HTML markup for proper content structure
- ARIA labels and descriptions for complex interactions
- Proper heading hierarchy (H1-H6) for content navigation
- Form labels and error messages clearly associated
- Status messages and dynamic content updates announced
- Compatible with JAWS, NVDA, VoiceOver, and other screen readers
Motor Accessibility
- Large click targets (minimum 44x44 pixels) for easy interaction
- Sufficient spacing between interactive elements
- No time limits on form completion or interactions
- Drag and drop alternatives provided where applicable
- Support for assistive devices and alternative input methods
- Error prevention and clear correction instructions
Mobile Accessibility
- Responsive design that works on all device sizes
- Touch targets optimized for mobile interaction
- Orientation support for both portrait and landscape
- Zoom functionality up to 500% without horizontal scrolling
- Voice control and switch navigation support
- Consistent experience across all devices and platforms
Cognitive Accessibility
- Clear, simple language and plain English throughout
- Consistent navigation and layout patterns
- Multiple ways to find and access information
- Error messages in clear, helpful language
- No auto-playing media or distracting animations
- Logical content structure and information hierarchy
Accessibility Feedback
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know.
Contact Methods:
Email: contact@bridgewaycare.com.au
Phone: 03 8000 8189
Response Time: Within 2 business days
What to Include:
- • Description of the accessibility issue
- • Page URL where the issue occurred
- • Browser and assistive technology used
- • Your contact information for follow-up