Direct Intake & ReferralsTruganina Office

Speak directly with our local Truganina team

No interstate call centers and no runaround. Tell us your suburb and support needs. We provide straight answers on worker capacity, start dates, and service agreements across Melbourne's west.

Provider # 4-JSNRR2AMon - Fri, 9am - 5pm AESTMelbourne's West & Metro
Direct Channels

Choose the way you prefer to get in touch

Whether you are a participant, family member, support coordinator, or plan manager, we welcome your inquiry.

Call Our Intake Team

Speak directly with our Truganina coordinators

Direct Detail

03 8000 8189

Monday - Friday, 9:00am - 5:00pm AEST

Email Inquiries & Referrals

Direct coordinator inbox for new requests and forms

Direct Detail

contact@bridgewaycare.com.au

Reviewed on business days; we aim to reply within one business day

Truganina Office

Our physical base in Melbourne’s west

Direct Detail

2 Fastline Rd, Truganina VIC 3029

Meetings by appointment

Online Intake & Referral

Send an inquiry or referral

Fill out the details below. Our Truganina intake coordinators review messages on business days and aim to respond within one business day.

Your details are confidential under our Privacy Policy. We will use your details to respond to this enquiry.
Bridgeway Care NDIS intake coordinator speaking on phone at Truganina office

Direct Intake:2 Fastline Rd, Truganina

Truganina Office & Credentials

Sumair Enterprises Pty Ltd

Approved
Intake Hours

Monday - Friday: 9:00am - 5:00pm AEST

Rostered support active 24/7 as scheduled

NDIS Provider Number4-JSNRR2A
ABN70 674 028 258
Approved ScopeTen Registration Groups
What to Expect
  • Screened Team: NDIS Worker Screening (NDISWC) cleared
  • Local Carers: Familiar workers living in Melbourne's west
  • Clear Intake: Capacity confirmed before an agreement
Simple & Transparent Process

What happens after you reach out

We keep our intake process prompt and honest so you know exactly what to expect from day one.

01

Direct Consultation

Tell us your preferred days, support needs, and suburb in Melbourne’s west. We listen to your goals and current routine.

02

Transparent Capacity Check

We confirm local support worker availability in your suburb with realistic start dates and zero sales pressure.

03

Clear Service Agreement

We draft a straightforward NDIS service agreement aligned with your plan and match you with a consistent local carer.

Prefer a direct conversation with our coordinators?

Call our Truganina team directly during business hours to ask about worker capacity in your suburb or schedule an appointment.